(317) 953-9223Call now
First-hour stepsShut it off, document it, stay safe.
Questions that protect youLicense, insurance, scope in writing.
Any time, day or nightEmergencies don’t keep office hours.
Documentation guidanceWe help you document for insurance.

Service areas

Choose your metro

Pick your metro for local help there.

Before you call

What to do while you wait

These steps protect your home — and your insurance claim — in the minutes before help arrives.

  1. If it’s safe, shut off your home’s main water valve — usually in the basement, crawl space, or near the meter. This is the single most important step.
  2. Kill power to wet areas at the breaker panel — never touch breakers or outlets with wet hands, and don’t walk through standing water near anything electrical.
  3. Move rugs, electronics, and furniture out of the water’s path.
  4. Take photos and video of everything before you start cleaning up — your adjuster will want them.
  5. Open windows if the weather allows and run fans — airflow slows the damage while you wait.

What it costs

What does water damage restoration cost?

Observed national ranges: roughly $1,383–$6,369 per job (average $3,868), or $3–$7.50 per square foot depending on the water category — from HomeAdvisor/Angi cost data. Emergency water extraction and dry-out alone often runs $2,500–$3,000 for small-to-medium jobs (ServiceMaster Restore).

See what drives the cost →

National ranges are context, not a quote — your contractor prices your job on site. Always verify with them.

Insurance

Will insurance cover this?

  • Most homeowner policies cover sudden, accidental water damage — a burst pipe, a failed supply line. They typically don’t cover long-term leaks, neglect, or floodwater from outside.
  • Take photos and video before cleanup starts — adjusters decide coverage from what they can see.
  • Keep every receipt. Emergency mitigation is often reimbursable even before the full claim settles.
  • Ask the contractor how they document drying (moisture readings, equipment logs) — adjusters want that paper trail.

Coverage varies by policy — check yours and talk to your adjuster early. Our step-by-step water-damage claim guide →

Our standard

The questions we ask every contractor

We don’t hand out badges or certifications — always check a contractor’s license and insurance yourself. What we do is ask every contractor the questions a careful homeowner would ask, before they ever take a homeowner’s call:

  1. Are you licensed for this type of work, and can you show proof of insurance?
  2. Who will actually do the work — your own crew or a subcontractor?
  3. Will you put the full scope and price in writing before work begins?
  4. How do you document the job for insurance — photos, readings, drying logs?
  5. What warranty do you offer on the work, and what does it cover?

What happens when you call

Three steps, one phone call

  1. You call — describe what’s happening at your home.
  2. One call — no phone tag, no calling around.
  3. They take it from there — the contractor handles the assessment, the quote, and the work. Get the scope in writing before anything begins.

Read this before you hire anyone. Jack’s Home Rescue does not perform repairs, and no listing or guide on this site replaces checking a contractor yourself. Any contractor you hire is an independent business responsible for their own licensing, work, and pricing — confirm license and insurance before work begins, and get the scope in writing.

Don’t wait on water damage.

Help is available any time, day or night.

Call (317) 953-9223 — 24/7

Not urgent right now? Learn water damage restoration →

Call (317) 953-9223 — 24/7