Fire & Smoke Damage Restoration — 24/7 Help

Before you call

What to do while you wait

These steps protect your home — and your insurance claim — in the minutes before help arrives.

1. Don’t re-enter until firefighters or officials say it’s safe.
2. Don’t wipe soot off walls or belongings — wiping smears it and makes professional cleaning harder.
3. Don’t run the HVAC — it spreads soot and smoke odor through the whole house.
4. Photograph everything before anything is moved or thrown away.
5. Call your insurance company early — and ask about Additional Living Expenses if you can’t stay home.

What it costs

What does fire & smoke restoration cost?

National ranges are context, not a quote — your contractor prices your job on site. Always verify with them.

Insurance

Will insurance cover this?

Our standard

The questions we ask every contractor

We don’t hand out badges or certifications — always check a contractor’s license and insurance yourself. What we do is ask every contractor the questions a careful homeowner would ask, before they ever take a homeowner’s call:

1. Are you licensed for this type of work, and can you show proof of insurance?
2. Who will actually do the work — your own crew or a subcontractor?
3. Will you put the full scope and price in writing before work begins?
4. How do you document the job for insurance — photos, readings, drying logs?
5. What warranty do you offer on the work, and what does it cover?

What happens when you call

Three steps, one phone call

1. You call — describe what’s happening at your home.
2. One call — no phone tag, no calling around.
3. They take it from there — the contractor handles the assessment, the quote, and the work. Get the scope in writing before anything begins.